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Update: UK’s Online Safety Act (OSA)

New obligations for online service providers, including online marketplaces and related ancillary services, particularly those offering user-to-user (U2U) or search functionalities.

Tamara Ciochina

The UK’s Online Safety Act (OSA), introduces new obligations for online service providers, including online marketplaces and related ancillary services, particularly those offering user-to-user (U2U) or search functionalities, and may impact how products are sold and marketed online. 

The OSA requires  businesses to:

    • to take responsibility for preventing and removing illegal content from their services. 
    • to include provisions in their terms of service to show how they are protecting users and have “illegal content” reporting systems in place.
    • to prevent and remove fraudulent advertising. 
    • to include features within their services that allow users to control and manage any harmful content.

Not fulfilling OSA duties can lead to penalties of up to £18 million or 10% of a business's qualifying worldwide annual revenue, whichever is greater, or two years in prison.

We encourage you to stay informed about these developments and their implications for product safety.

Source: https://www.legislation.gov.uk/ukpga/2023/50