Product Repairs - Accessible and Cost-Effective

EU negotiators have reached a provisional agreement on a bill that promotes the repair sector and reduces waste by making product repairs more accessible and cost-effective. The agreement includes measures such as an obligation for manufacturers to repair common household products, informing consumers about a manufacturer's duty to repair, options for consumers to borrow a device or opt for a refurbished unit while their product is being repaired, and free access to indicative repair prices. The agreement also requires manufacturers to make spare parts and tools available at a reasonable price and prohibits them from obstructing repairs. Additionally, an online platform will be created to facilitate finding local repair shops and refurbished goods sellers. Member states will also be required to introduce measures to promote repair, such as repair vouchers and funds. After the directive is adopted by both Council and Parliament, it must be transposed into national law within 24 months .

Source: https://www.europarl.europa.eu/news/en/press-room/20240129IPR17216/deal-on-strengthening-consumers-right-to-repair