What is the role of quality assurance and quality management in product safety and product compliance? How does quality management help to make the legal responsibilities of economic operators easier? What developments can we expect in the near future? Mr. Han Zuyderwijk and Mr. Antony Hayes discussed these subjects during a Livestream on Youtube and Facebook.
Mr Antony Hayes has a long history in Quality Assurance. He managed multinational companies and had overall responsibilities of Divisions’ development and strategy including FSC licence; improving the efficiency, processes and competence. Mister Hayes is also the author of 'The Future of Quality'; a look at where quality processes and practice should be heading.
The Future of Quality by Anthony Hayes
“The book aims to put forward some very obvious changes that are already occurring and some that may be less obvious that technology will make possible. The future is good but the current manpower levels in some large companies related to managing quality of product, production, processes and services are going to change.”